Continuing education is important to me as a professional renovator
Our industry has seen updates to building codes, advances in building science and construction materials, new design trends, and with the advent of the internet, customers that are engaged and informed.
Ask a RenoMark Renovator: Continuing education is important to me as a professional renovator
I have been a renovator for over 40 years and I have seen how rapidly the renovation industry has changed. Our industry has seen updates to building codes, advances in building science and construction materials, new design trends, and with the advent of the internet, customers that are engaged and informed.
With all these changes I must continue to keep learning. I have to keep myself up-to-date and educated if I want to remain relevant. That’s why continuing education is important to me and it should be important to you as a consumer to choose a renovator that believes in lifelong learning.
Recently, I participated in a four-week education program hosted by RenoMark. Some of the courses included a refresher on the RenoMark Code of Conduct (Code) which all members must abide by. The Code is written with the consumer in mind. As renovators we must provide the client with a written contract, offer a minimum one-year warranty, carry $2 million in liability insurance, carry all licenses and permits, return client phone calls within two business days and have workplace liability insurance (WSIB). Other courses included Customer Service, Risk, Insurance and Documentation.
Being part of RenoMark gives me access to best practices. The recent pandemic saw all renovations come to a halt. During that downtime, the renovation industry, with the help of the Ontario Home Builders Association (OHBA) developed a Health and Safety Guide for renovators under COVID-19. For example, projects lasting longer than two days will have portable toilets and designated wash stations. All tradespeople and residents must sign in when entering the home. Daily cleaning requirements are to be documented in a cleaning log. Communal areas are to be cleaned regularly and documented daily. All workers must wash their hands frequently, sanitize and use proper hygiene protocol as outlined by the Chief Medical Officer of Health.
Through continuing education I gain the knowledge needed to provide my clients with superior service and peace of mind when they choose a RenoMark renovator for their home renovations. I find the education and support that RenoMark provides me is incredibly valuable and I look forward to learning more and more every day.